Studio hours: Monday-Thursday 3pm-7:30pm, by appointment only.
Communication: I prefer email. (443) 789-1648. Feel free to reach out when it’s convenient for you. However, I check and respond to email/texts Monday-Thursday between 2:30 and 3pm. My studio phone is off Friday-Sunday and during breaks. I do not check messages or respond over the weekend or during breaks.
Questions: As the nature of this discipline generally requires demonstration, bring questions to your lesson. Ask questions at the start of your lesson. Waiting to the end of the lesson to ask questions runs the risk of not having them answered. I will not subtract time from the next lesson to respond.
Check the calendar if you have scheduling questions. It’s your responsibility to add dates to your calendar—reminders are only sent when the studio will be closed. Calendar can be found on the studio website.
My driveway is not a place to congregate. Plan play dates at a different location. Do not arrive 30 minutes early for your lesson or stay to hangout after the lesson—it creates parking issues and makes it difficult for my family to come and go between or after lessons. Following your lesson, please leave promptly to avoid parking issues.
If you’re late, you’re late. I begin & end promptly. No makeups or refunds for time missed due to being tardy.
If you miss it, you miss it. Makeups/rescheduled individual lessons are NOT guaranteed unless I must cancel, which happens on the extremely rare occasion for emergencies.
No refunds or tuition credits.
I prioritize families who prioritize violin when it comes to scheduling. Participation is not required for all events. However, I do consider attendance for small group class, big group class, special events and performances when it comes to individual lesson scheduling. Sometimes I do have to choose between families when one lesson slot is open. I’m simply not going to disappoint a child who is genuinely interested in violin over a family with poor attendance (indicating to me that violin is less of a priority for your family.) Daily practice is not required but is also a consideration when attendance matches between two students.
24 hours notice by EMAIL required if you’d like an in-person makeup. Time requirement is to facilitate scheduling. Makeups occur during openings/cancellations within my teaching schedule. Without advanced notice, it’s very difficult to arrange makeups. I’ll be in touch when/if I have an opening. I haven’t yet mastered the art of creating more time; once time has passed, it doesn’t come back. Which is why it’s a use it or loose it program for makeup credits—Therefore, make-ups must be held within one month of the missed date or they are forfeit. If you miss/cancel a makeup, it will not be rescheduled.
If unable to provide 24 hours notice for cancellations, you may record short videos of your progress and text them to me (ideally by the start of your lesson time). (443) 789-1648. I will use your time slot to review and respond with feedback to satisfy the lesson/makeup. If you’re unable to send videos by the start of the lesson time, please send when you can. I will review them during my next open appointment. However, I can’t guarantee I will have an opening to do so before your next lesson. In this case the lesson is forfeit and no makeup will be offered. Videos may also be uploaded to YouTube and links EMAILD (best choice for weekends and breaks as I might not receive texts while my phone is off). Set YouTube link to “public” or “unlisted”. If set to private I will not be able to view it.
No makeups, rescheduling or refunds for missed group classes.
Glenda-Sensei